Margaret Rusco

They came here to work on my computer. They had to take it to the shop and fixed it and brought it back to me.
Did everything they said they would do and more. They explained everything which was wonderful. They were very good…the best. I would work with them again in a second.

They came here to work on my computer. They had to take it to the shop and fixed it and brought it back to me.
Did everything they said they would do and more. They explained everything which was wonderful. They were very good…the best. I would work with them again in a second.

Carl Wright

Upgraded RAM from 256k to 512k; added Microsoft SP2; replaced Netscape with Firefox.
This was the third firm to which I had taken my computer for updating. This was the only company that recognized that I had inadequate RAM, and needed to increase. Prior two companies had not noted this, nor did either load SP2, which was one of my major concerns. Their prices, knowledge and service, are outstanding.

Timothy Parsons

Job 1: Cleaned hard drive of viruses re-installed original software.($75.) Job 2: Repaired internal power coupling on Sony Vaio laptop. Installed Internet security.($244.)
Job 1: Excellent service, work was completed within 24 hours. Job 2: Turn around time is incredible. Computer repaired and returned within 48 hours!

Nancy Williams

INSTALLED NEW POWER SUPPLY.
FAST, FAST, FAST! MY COMPUTER “POPPED” ONE DAY AND QUIT. IT WAS FAIRLY NEW, BUT SINCE I HAD RECENTLY RELOCATED FROM OUT OF STATE, I COULDN’T TAKE IT BACK TO WHERE I HAD IT BUILT. I TOOK IT IN AT 10 AM AND HAD IT BACK IN LESS THAN 3 HOURS! THE PART WAS APPROX $50 AND THEY CHARGED $14 TO INSTALL. THE IRONY IS THAT BECAUSE MY COMPUTER QUIT, I COULDN’T CHECK OUT THE LIST ON ANGIE’S LIST, SO GUESS I LUCKED OUT WHEN I CHOSE THIS COMPANY OUT OF THE PHONE BOOK!

John Kippley

MR. COOK UNINSTALLED AN ANTI-VIRUS PROGRAM THAT I WAS UNABLE TO UNINSTALL. HE SOLD AND INSTALLED A DIFFERENT ANTI-VIRUS PROGRAM.
COMPETENT. POLITE. WHEN MY EMAIL PROVIDER WOULD NOT DOWNLOAD THE ANTI-VIRUS UPDATES, HE CHECKED WITH THE ANTI-VIRUS COMPANY AND TRIED TO CHECK WITH MY PROVIDER (WHO DID NOT RESPOND TO HIM OR TO ME). FINALLY, HE FOUND A WAY FOR ME TO DOWNLOAD THE UPDATES DIRECTLY FROM THE ANTI-VIRUS WEBSITE. HE DID ALL THIS FOLLOW-UP WORK WITHOUT CHARGE.

Brenda Jean

Computers are wonderful, I am old enough to remember life without them.  They are wonderful until they break down.  My first hard drive crash on my desk top was a disaster.   My friend told me about Custom PC, they were able to save my information.  On to laptops and the blue screen of death.  Or the time I plugged something in where it shouldn’t have been plugged and instant black screen.  What started out with me in total panic ended up being painless, I walked in without an appointment and left 15 minutes later with a smile on my face.  Kamel also takes care of us at work. Things never crash at work at a good time. He has always shows up and saves the day.  I would recommend, as I first was, to call Custom PC.

Testimonials

Read Unbiased Consumer Reviews Online at AngiesList.com

Computer Repair in Cincinnati

 

Jason Barron

My service at Custom-PC was amazing. The keyboard had recently gone bad on my laptop and after going to a bigger named company they actually recommended me to come here. The representative (David) was above and beyond helpful. He allowed me the chance to see the process and educated me on the possible scenarios that could be affecting my laptops performance. Finally not only was he able to fix and correct the problem, I was able to get the laptop back that same evening.
Amazing service at an incredibly affordable price.

- Jason Barron

DONNA BOLLMER

Service: The screen on the laptop cracked and needed to be replaced.

My son was returning to college in one week and needed the repair done quickly.  He went to one of the big box stores and they told him the part would take 10-14 days to order, and cost $200-300.  I looked on Angies List and saw this repair service, and told my son to try them.  He went on one day; they called him the next day and quoted him a price, and said it might take a couple of days if they didn’t have the correct screen in stock.  They called him the next day, and said they had his laptop done, and apologized because the price was $10 over the quote.  The repair person said they had a screen in stock which was a better grade, and since my son needed the computer, he used it.  My son was very happy to pay the extra $10.00.  He said the screen was better than the original.

Richard Shores

Custom-PC Computers installed a new hard drive on a desktop about a year ago.
The overall service was very good. They did the job in a very timely fashion. They did a good job. I was pleased with their services. They knew what the problem was and took care of it. In fact, they had it ready sooner than I had expected. I never got any other prices to compare, but I felt that their price was very reasonable. They were very professional. If need be, then I would use their services again.