Q. My system is under warranty, will you come to my house and fix it?
A. If you have an on-site warranty yes. If not you have to bring your system in to be repaired.

Q. Do you ship internationally? A. No we do not.

Q. Do you accept Phone orders?
A. Yes. Actually, this is our preferred method of online order processing.
Q. Will Windows 7 work on my computer?
A. If your system is under 2 years old, most likely Yes. Microsoft has a compatibility test at Windows 7 Upgrade Advisor
Q. Is there a fee for returns?
A. New unopened items can be returned with a 15% restocking fee within 15 days. No returns after 15 days unless defective.
Q. Who pays for return shipping? A. Customer pays for return shipping.
Q. How far you do you deliver? A. We will do a local delivery anywhere within a 25 mile radius.
Q. How much is shipping?
A. Shipping depends on location, size of package, and weight. For reference, a 22″ LCD monitor going to California is about $35.
Q. Are there any guarantees on virus and spyware repairs?
A. We provide a 5 day warranty on our full virus & spyware clean. Within that 5 days we can attempt another cleaning or you can have your system re-installed for free if there are any other problems.
Q. I can’t install a service pack, what’s wrong?
A. This can be a number of things. You have a pirated version of Windows, have a damaged registry,  virus infection or a software conflict.. Follow this link for more info.
Q. You re-installed windows, where are my old icons?
A. Most of the programs we actually use are not a part of Windows. Those additional software programs swill have to be manually installed with the install CD you received with you purchased your computer.

Any other questions? Contact US