About

Custom-PC Computers is a  Christian Company.

OUR COMPANY MISSION:
TO KEEP OUR CLIENTS DESKTOPS, LAPTOPS AND SERVERS RUNNING SMOOTHLY AND EFFICIENTLY.  WE STRIVE TO REDUCE STRESS, MINIMIZE DOWNTIME AND ELIMINATE HEADACHES.
OUR TWO GUIDING PRINCIPALS ARE:

1.
GREAT CUSTOMER SERVICE
2.
COMPETITIVE PRICING

Custom-PC was founded in 2002 by Kamal Cook, A US Navy veteran. Locally owned and operated, we specialize in residential and business desktops, laptops, and servers.  We have served the tri-state area for almost 8 years.
We provide break-fix as well as ongoing system maintenance for our small business customers.
Our single mission is to provide top quality repair, maintenance, and service for our customers. We pride ourselves on excellent customer service and consumer satisfaction.
We have 2 area locations on Cincinnati’s east, west, and north side. We service the entire I-275 Loop and 10 Miles outside radius.

We offer hardware, software, accessories, and upgrades. Fast and efficient virus and spyware cleaning. Business and residential on-site service and networking. We repair laptop power jacks, LCD screens, bulbs, inverters, and replace motherboards. We also sell parts, software and accessories online and in our retail stores. Fast shipping, friendly service, and quick turn around times makes our company the perfect choice for all your computer needs. Our online catalog lets you choose from A huge selection of available components. We have replacement parts for HP, Dell, Compaq, IBM, Toshiba, Gateway, and other major manufactures.
Our highly skilled technicians have over 30+ years combined experience. A+ certifications, MCE training, and degrees’ in electronics and computer engineering.

WHAT MAKES CUSTOM-PC DIFFERENT FROM THE REST?
One simple word COMMITMENT!
Remember when you could return what you purchased to the place where you purchased it from? Remember when new things came with a warranty you didn’t have to buy as an add-on? Some of these policies were changed by the equipment manufactures. Some were just laziness by the big box retailers.
Almost everything we sell comes with a warranty.

WHY BUY FROM CUSTOM-PC?
So you are looking to purchase a computer or laptop. Maybe you have had one before or maybe this is your first purchase. Your first thought may be……, “If I am going to pay this much money for a computer I am going to buy a well known name brand computer.”

The first may be to start looking in the paper for those Super Store Sales, They make those computers sound very appealing, with an offer that is too good to pass up. Is that really the best value for your money?

Let’s take a closer look at those ads for a moment. Lets look at the Retail Value of that computer and remember you are going to pay that price at the checkout, not the sales ad price. Then you are given your store rebate form to fill out. This rebate could be a good savings IF you remember to fill it out and send it in with the required proof of purchase. In some cases they also offer you a rebate of considerable amount if you sign up with a certain Internet Service Provider (ISP).

If you buy a computer today, and keep it for a few years, eventually you will want to upgrade it. As components get faster and cheaper, so does software. So if you have an older computer you are going to find it harder and harder to find software that will run on your system. New software will tell you what requirements it needs, and if you system isn’t quite up to speed, upgrading is the next option. Upgrades are not generally covered on an extended warranty. And in most cases, they can’t upgrade  without replacing most other parts as well, and by the time you get through with your upgrade you do better just buying a new computer.

For some manufacturers, they only build proprietary computers. Which means that if you decide you want to upgrade anything, you have to buy the  premium priced proprietary parts from the manufacturer. And in some cases they didn’t build your computer to be upgradeable, thus you are forced to purchase a new one. You will discover that going back to the store where you purchased your PC to get help or support is nearly impossible.

We only build computers that are built with Industry Standard equipment. This means they are inter-changeable, with any brand name part you wish to use. And we always build them so they have lots of room to expand, allowing you to upgrade to almost anything.

When you choose Custom-PC, you get the best!