Tired of missing those important phone calls? Have you lost customers trying to put people on hold and pick them up at a different desk? Frustrated at your co-workers picking up the line you are using for your important sales call? You may be ready for a business class phone system.
We will install your new phone system into your existing office in less than 5 days. We will design your call handling and voice mail setup. Then sit back and enjoy the benefits of a fully automated phone system.
We are your local authorized TALKSWITCH retailer.
INCLUDED TALKSWITCH FEATURES
AUTO ATTENDANT
A recorded message that greets
callers and allows them to select the
appropriate extension or ring group.
• Customers can direct themselves to the appropriate extension
without requiring assistance.
• Increase efficiency and eliminate costs by automatically
answering basic questions (hours of operation, location, etc.).
AUTO FAX DETECTION
Automatically routes incoming faxes
to a fax machine.
• Save money by eliminating the need for a dedicated fax line.
CALL CASCADE
Route calls to a series of extensions
or ring groups.
• Ensure that all your incoming calls are answered.
• Define and set your own call cascade. If you’re away from your
desk, calls can be set to ring other extensions or cell phones
before being sent to voicemail.
CALL FORWARD
Send calls out to a different location
when you are away from the office.
• Have calls routed to where you can be reached.
• Eliminate the need for costly telephone company service.
CALL PARK
Place a caller on hold to be retrieved
anywhere at any phone in the office.
• Retrieve parked calls from any extension.
CALL SCREENING
Tells you who’s calling. • Conveniently choose who you want to talk to and who you want
to send to voicemail even if you don’t have caller display.
CALLER-ID-BASED
CALL ROUTING
Handle calls differently based on
where they come from.
• Ensure critical calls get instant access, and telemarketers don’t.
DIAL-BY-NAME DIRECTORY
An automated directory that allows a
caller to find extensions.
• Better utilize your resources by allowing callers to locate an
extension without requiring assistance.
INTERCOM
Inter-office phone to phone calling. • Communicate with co-workers through the phone system
without using a phone line.
MUSIC ON HOLD
Callers listen to music/advertisements
when being transferred or on hold.
• Enhance your professional image and sound like a larger
company by promoting your business while people wait.
• Ensure that your callers don’t hear “dead air” or
endless ringing.
• Advertise current promotions while people wait.
PUBLIC ANNOUNCEMENT
Make announcements to your staff or
customers through your PA system or
your TalkSwitch telephones.
• Communicate messages to all your staff and customers quickly,
easily, and professionally.
• Paging can be done from any phone connected to the system.
MODE SCHEDULING
Handle incoming calls differently at
different times, on different days of
the week or on holidays.
• Provide your customers with basic information even if you’re
closed (hours, emergency contact, etc.).
• Project a professional image.
FREE SOFTWARE UPGRADES
Keeps your configuration software up
to date for free.
• Get great new features for free.
TOLL RESTRICTION
Block unauthorized calls from being
placed by extensions.
• Prevent unauthorized call charges by specifying the extensions
that can make long-distance calls.
REMOTE VOICEMAIL ACCESS
Password-protected access
to voicemail.
• Access your voicemail at any time, from any phone, anywhere.
VOICEMAIL TO E-MAIL
Delivers notifications and even audio
files of your voicemail messages to
your e-mail inbox.
• Save time with one-click access to your messages as well as
simple storing and sorting capabilities.
• See who left a message and its length from your inbox.
• Get notifications of new voicemail even when you’re not near
your phone.
• Forward messages to people outside the phone system.
VOIP ENABLED
Ability to place phone calls over the
Internet (not available on all models).
• Save money by eliminating long distance charges from
telephone companies for branch-to-branch calls.
• Save money by optimizing usage of phone lines and broadband
Internet connections.
• Use VoIP services for inexpensive long distance calls.
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Very affordable and fully expandable systems with power and features you wouldn’t expect from a system costing only $2,000.
Give us a call and we’ll help you make a great first impressions with new callers!
